We’re on the 4th key to creating a memorable brand experience and this one is HUGE. Listen in for a formula to implement within your experience!
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See AllMichael B Jordan's '...obsessiveness and commitment you've got to have for the team around you', and he's spot on.
Taking brand loyalty to the next level is brand advocacy and the journey from loyalist to advocate is strategic.
Brand loyalty is when your Stakeholders have the opportunity, and good reason, to choose another brand yet they continue to choose yours.
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